Learn how to manage and prevent overwhelming GP queues in Two Point Hospital. Discover strategies for optimal hospital layout, staffing, and patient flow to maintain a high rating and cure rate.
The most common issue that frustrates Two Point Hospital players is the snowball effect of patient numbers building too quickly. This is caused by a natural boost as the hospital's reputation improves and special level multipliers, leading to bloated GP queues. This can cause delays in diagnosis and treatment, potentially leading to patient deaths, rage quits, and a drop in your hospital rating and Cure Rate. While some of this is unavoidable, it can be managed.
- 1Build More GP Offices: When queues appear, build more of the same type of room. This indicates your current GP staffing cannot handle the patient load.
- 2Hire GP Candidates Proactively: While ahead and profitable, check your Hire list for qualified GPs, ideally with prior qualifications and positive Attributes. Hire them to give current GPs a break and prepare for future needs. This balances dealing with the current hospital and planning for the future.
- 3Maintain a 1:1 Ratio: Keep a 1:1 ratio of GP Offices to diagnosis rooms. For every GP Office, build a diagnosis room. Prioritize high-value rooms like X-Ray, M.E.G.A. Scan, and DNA Lab if financially feasible, or opt for Cardio or General Diagnosis if money is tight. Build more of a specific diagnosis room if many patients are queuing for it.
- 4Reorganize Buildings: Constantly adjust your hospital layout to cluster like rooms, reducing staff walking times. Place GP Offices near the entrance, diagnosis rooms closer to GP Offices, use GP "field offices" for distant diagnosis rooms, hybrid rooms closer than treatment rooms, treatment rooms further afield, and Administration furthest of all.
- 5Control Patient Inflow: If overwhelmed, slow down the number of incoming patients by closing your reception area. This temporarily affects your cure rate but allows the hospital to recover. Alternatively, sell extra reception pods to reduce the number of patients processed. The "Patient Purge" is a last resort.
- 6Activate "Fast Track" Policy: Access this from Finances...Overview...Policy Screen. This allows patients to bypass the final GP sign-off once a certain Diagnosis confidence is reached, reducing GP queues by one step for all patients. It is not enabled by default.
- The snowball effect is exacerbated by hospital reputation and level-specific patient multipliers.
- Proactive hiring of GPs with good attributes is crucial for future-proofing your hospital.
- Strategic room placement minimizes staff travel time and improves efficiency.
- Temporarily closing reception or reducing reception pods can alleviate immediate pressure during a patient surge.
- The "Fast Track" policy is a significant, often overlooked, tool for reducing GP queue times.
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